ITOps (IT Operations) — Learn free

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Questions 1–10 of 10

1. Which development made it impossible to manage IT operations manually, giving rise to ITOps?
Question 1A. The introduction of the personal computerB. The introduction of the big data eraC. The invention of the relational databaseD. The move from mainframes to client-serverE. The adoption of agile project management
2. What is the stated focus of ITOps?
Question 2A. Training machine learning modelsB. Designing business intelligence dashboardsC. Best-in-practice IT operationsD. Writing application source codeE. Negotiating software licences
3. Which of the following is one of the main areas of focus for ITOps?
Question 3A. Data Warehouse DesignB. Model RetrainingC. Customer Relationship ManagementD. IT Service Strategy and DesignE. Financial Auditing
4. Which of the following is NOT one of the four main areas of focus for ITOps?
Question 4A. IT Service ImprovementB. IT Service TransitionC. IT Service OperationsD. IT Service Strategy and DesignE. IT Service Marketing
5. Which of the following is listed as a stage in the ITOps lifecycle followed by organisations?
Question 5A. Maintain the health of the IT infrastructureB. Build predictive models for salesC. Design relational data modelsD. Classify unstructured documentsE. Define critical data elements
6. In the ITOps lifecycle, which stage is concerned with being able to see what is happening across the IT infrastructure?
Question 6A. Automation of IT ServicesB. Visibility of the IT InfrastructureC. Optimisation of IT ServicesD. IT Service TransitionE. Retirement of IT Services
7. Which of the following is NOT one of the ITOps lifecycle stages named in I Am Datapedia!?
Question 7A. Maintain the health of the IT infrastructureB. Visibility of the IT infrastructureC. Automation of IT servicesD. Monetisation of IT servicesE. Optimisation of IT services
8. ITOps includes an area of focus dealing with moving IT services from design into live use. What is this area called?
Question 8A. IT Service ImprovementB. IT Service OperationsC. IT Service Strategy and DesignD. IT Service RetirementE. IT Service Transition
9. Which ITOps lifecycle stage focuses on reducing manual effort by having IT services run without human intervention?
Question 9A. Automation of IT ServicesB. Visibility of the IT InfrastructureC. Maintain the health of the IT InfrastructureD. IT Service ImprovementE. IT Service Design
10. ITOps has a focus area dedicated to making existing IT services better over time. What is it called?
Question 10A. IT Service OperationsB. IT Service TransitionC. IT Service ImprovementD. IT Service StrategyE. IT Service Automation